MEERKAT MAINTENANCE MEMBERSHIP
Your first year is on us.
Qualifying service includes a complimentary 12-month Maintenance Membership, with an annual visual plumbing inspection and member communication benefits. Stay connected with the team that keeps life flowing.
EXISTING MEMBERS & CUSTOMERS
Pay your bill.
Plan your renewal.
Already received your membership renewal invoice? Open the customer portal to sign in and pay your outstanding invoice securely through Housecall Pro.
Use the email address associated with your customer account. First-time portal users need an initial login link from our team. If you need portal access or have not received a renewal invoice, call 219-344-7655 or request renewal above.
MEMBERSHIP SUPPORT
Request your membership renewal.
Complete the form below to request a renewal, an invoice, or help accessing your payment portal. Our team will follow up with the next steps.
ONGOING CARE. A CLEAR NEXT STEP.
More reasons to stay connected.
01
Annual visual inspection
A technician visually reviews readily accessible fixtures, exposed piping, visible connections, and the exterior of the water heater.
02
Scheduling consideration
Preferred scheduling consideration, subject to appointment availability. Contact our team when you need service.
03
Reminders & member offers
Stay informed about maintenance reminders and member-only offers through the communication preferences you choose.
CHOOSE YOUR MEMBERSHIP
Three levels. One commitment to service.
COMPLIMENTARY · 12 MONTHS
Maintenance Membership
Included with qualifying service. Receive one annual visual inspection, preferred scheduling consideration, reminders, and member-only offers.
5% SERVICE SAVINGS
Maintenance Plus
Includes the complimentary membership benefits, plus 5% savings on eligible future services. Contact our team for current pricing and the approved benefit schedule.
10% SERVICE SAVINGS
Maintenance Premier
Includes the complimentary membership benefits, plus 10% savings on eligible future services. Contact our team for current pricing and the approved benefit schedule.
Plus and Premier savings apply to eligible future services and cannot be combined with other offers. Additional maintenance is included only when listed in an approved benefit schedule.
KNOW WHAT IS INCLUDED
A visual inspection.
Clear expectations.
The annual visit is a visual-only review of readily accessible plumbing. No diagnostic equipment or disassembly is used.
Pressure testing, drain-camera inspection, repairs, and drain cleaning are separate services. A visual inspection identifies only conditions observable at the time of the visit; concealed defects and future problems may not be detected.
MEMBERSHIP QUESTIONS
Simple answers before you enroll.
How do I receive the complimentary membership?
Ask our team whether your service qualifies. We will confirm eligibility, the start and expiration dates, and the membership details.
Does the complimentary membership automatically become paid?
No. It expires after 12 months and does not become a paid membership without your express authorization.
How often is the visual inspection included?
Each tier includes one visual-only inspection per membership year, scheduled subject to availability.
Does membership guarantee an immediate appointment?
No. Preferred scheduling consideration is subject to availability. Call our team to discuss your service needs and available appointments.
Can I choose how you contact me?
Yes. You can choose optional text and email reminders and member offers when enrolling. Message and data rates may apply to texts; reply STOP to opt out.
Meerkat Plumbing & Drain Terms and Conditions apply.
NEW TO MEERKAT MEMBERSHIP?
Ask about our membership.
Explore your options with our team. Ask about benefits, eligibility, pricing, or joining a Meerkat Maintenance Membership.
Keep life flowing.
Stay connected with Meerkat.
Call or send an inquiry to discuss eligibility, membership options, and enrollment.